1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information

When you fill out forms, register for courses, request information, or interact with our advertisements:

• Name
• Email address
• Phone number
• Country / location
• Professional information (profession, clinic, experience level)
• Course or service interest

Technical Data

When visiting our website:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and tracking technologies

Marketing and Communication Data

If you interact with our ads or communication services:

• Information submitted through Meta (Facebook / Instagram)
• SMS / WhatsApp communication records through Twilio
• Marketing interaction data

Privacy Policy

2. How We Collect Information

Your information may be collected through:

• Website forms
• Course registration forms
• Meta (Facebook / Instagram) advertising lead forms
• Direct communication via SMS, WhatsApp, or email
• Event registrations
• Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

• Provide information about courses, certifications, and training programs
• Process course registrations
• Respond to inquiries
• Send updates about educational programs and events
• Provide customer support
• Improve website performance and marketing effectiveness
• Send SMS or WhatsApp communications when consent is provided

We may use your information to deliver targeted advertising through platforms such as Meta (Facebook and Instagram).

4. SMS and Messaging Communications (Twilio)

By providing your phone number, you consent to receive communications from JeuDerm Americas via:

• SMS
• WhatsApp
• Automated messaging platforms powered by Twilio

These communications may include:

• Course information
• Event invitations
• Registration confirmations
• Educational updates
• Customer support messages

You can opt out of SMS communications at any time by replying STOP.

Message and data rates may apply depending on your carrier.

JeuDerm Americas will never sell or share your phone number with third parties for marketing purposes.

5. Advertising and Tracking Technologies

We use advertising platforms including:

• Meta (Facebook & Instagram Ads)

These platforms may use cookies, pixels, or similar technologies to collect information about your interaction with our website and advertisements.

This helps us:

• Measure ad performance
• Improve marketing campaigns
• Show relevant content and offers

You can manage advertising preferences directly within your Meta account settings.

6. Data Sharing

We may share limited information with trusted service providers necessary to operate our business, including:

• Payment processors
• Marketing platforms
• CRM systems
• Communication providers such as Twilio

These providers are required to maintain the confidentiality and security of your data.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data from:

• Unauthorized access
• Data loss
• Misuse
• Alteration

However, no online system can guarantee complete security.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Maintain legal and accounting records
• Fulfill business and contractual obligations

9. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications

To exercise these rights, please contact us at:

📩 info@jeudermamericas.com

10. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices of those websites.

11. Children's Privacy

Our services are intended for professionals and individuals over 18 years of age.

We do not knowingly collect personal data from minors.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with the updated effective date.

13. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

JeuDerm Americas
Website: https://www.jeudermamericas.com
Email: info@jeudermamericas.com